FAQs

 

Ordering online

Shipping and delivery

How long does it take to make my dress?
How do I know how much the shipping it? 
All of the AmazingBridal dress are made to order, so please allow 60-120 working days to make your customized dress. If you are placing a rush order, please contact our customer service before placing your order, 10-20% additional charges apply to rush orders .
We offer worldwide delivery. We also use an International express shipping company that offers online tracking.  Package that weight below 1kg is 15 USD fixed shipping rate. 
Package that weight from 1kg-10kg is 40 USD fixed shipping rate. 
Can I try a sample dress before I place an order?
Do I need to pay import duties and tax?
We do wish our brides around the world could be able to feel how beautiful they are in our delicate works, but we are unable to send these away for brides to try.However we are more than happy to send you a fabric swatch of the gown to help you gain a feel for the fabrics. We also provide one-to-one bridal consultant service at our retail store in Foshan and in Hefei or you can email 
stylist@amazingbridal.us for further information.
Import duties and taxes may be applicable in your country. We always recommend to all of our international brides to check with their import/customs department for an estimate cost, so you are aware of any charges that you may be required to pay.
How can I find the perfect size for me?
Can I return my order?
We have several ways to get you fitted and looking sharp. Get measured by a pro at a store near you or by a tailor of your choice. Measure yourself by referencing our Measurement & Alterations charts to help determine this.
As your dress is made especially for you, to your size and height, we are unable to offer returns or exchanges. All our items undergo high-grade professional quality control to ensure fabrics and manufacturing is of the highest standard. In the unlikely circumstance of a manufacturing fault, items can be returned for a replacement or repair, in this case you must contact 
stylist@amazingbridal.us within 7 days of receipt of the item 

 

 

Customized service

Other questions

Can I customize my dress?
Besides email, in what way I can contact you?
AmazingBridal designer team is willing to help you create your dream dress, you are welcome to tell us how do you want your dress to modify on some of our dresses , we can alter the Neckline, Sleeves,Corset backs, Bustles and even Bows & Sashes. Additional charges apply to customized alternation service.
There is only two authentic AmazingBridal retail stores ,one in Foshan and the other in Anhui, you can visit our studio in person or call (+86 0757)29328883 . You can also search us from Skype, Wechat(ID:amazingbridal01), Weibo(amazingbridal) to keep in touch with us.
Will my dress be perfect?
Can I be assured of your business?
Our team is highly qualified and experienced, and we pride ourselves on our stellar reputation. No one has more experience with detailed bridal garments than our expert professionals who work exclusively on tailoring our attire. Each of our alterations specialists are trained to achieve the fit that's ideal for your body type and dress style. if there is a rare event of any manufacturing fault, we would of course repair your dress for you.
AmazingBridal has exceptional reputation in Foshan, we become one of the most popular bridal store within only one year and were invited to present the latest collection in 5-star hotels. We sell to brides worldwide and pride ourselves on delivering the best service with the best product, and the most unique as well as classic designs. You are welcome to contact us if you have any doubt about your order.
Can I pick type of lace from our website on my wedding dress?
For PR and collaboration enquiries?
Of course you can choose the lace you love on our lace from our collection or buy your favorite lace and ship it to our workshop ,our designer team will help you creating your own dress and make it come true.Additional charges apply to customized alternation service.
Please contact our main designer Mavis Tan
stylist@amazingbridal.us
+86 13380240427